Question 1

What services does the business offer in El Paso, TX?

Accepted Answer

Yes. Total Air provides a comprehensive range of professional services, specializing in:
* **Refrigerated Air Conversions:** Upgrading older evaporative cooling systems to modern, high-efficiency refrigerated air units.
* **HVAC Diagnostics & Repair:** Troubleshooting compressor failures, electrical issues, and airflow restrictions.
* **System Maintenance:** Performing multi-point safety inspections and system tune-ups to ensure operational efficiency.

Question 2

Is the business highly rated? (What customer reviews say)

Accepted Answer

Customer feedback consistently highlights their **punctual arrival times** and **transparent pricing structures**. Homeowners appreciate the **technical expertise** of the technicians, who explain repairs clearly without resorting to high-pressure sales tactics.

Question 3

Where does the business service? (Service areas & neighborhoods)

Accepted Answer

Our dispatch team services the entire El Paso, TX area, including regular travel to:
* **Westside & Upper Valley**
* **Cielo Vista & East El Paso**
* **Coronado & Mesa Hills**
* **Horizon City & Socorro**

Question 4

Does the business offer emergency services or same-day appointments in El Paso, TX?

Accepted Answer

Total Air maintains a structured scheduling system designed to accommodate urgent system failures quickly. They prioritize diagnostic calls when heating or cooling systems fail completely, dispatching equipped service trucks to restore indoor climate control as rapidly as possible.

Question 5

Is the business licensed, insured, and verified in El Paso, TX?

Accepted Answer

Yes, Total Air is a fully licensed and insured HVAC contractor operating in compliance with Texas state regulations. They are verified members of the El Paso Chamber of Commerce and are listed in local municipal directories, confirming their professional standing.

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