Question 1

What services does the business offer in Detroit, MI?

Accepted Answer

Yes. Hartwell Auto provides a comprehensive range of professional services, specializing in:
* **Advanced Engine Diagnostics:** Utilizing modern OBD-II scanners to identify and resolve complex engine performance issues.
* **Brake System Repairs:** Installing high-quality ceramic or semi-metallic pads, resurfacing rotors, and servicing calipers.
* **Suspension & Steering:** Replacing worn shocks, struts, ball joints, and control arms for a safer ride.

Question 2

Is the business highly rated? (What customer reviews say)

Accepted Answer

Yes, local drivers speak very highly of their experiences. Customer reviews consistently praise the shop for its **honest communication**, **fair pricing**, and **friendly office staff** who make the repair process stress-free.

Question 3

Where does the business service? (Service areas & neighborhoods)

Accepted Answer

Our dispatch team services the entire Detroit, MI area, including regular travel to:
* **Grandmont Rosedale**
* **College Park**
* **Brightmoor**
* **Greenfield**

Question 4

Does the business offer emergency services or same-day appointments in Detroit, MI?

Accepted Answer

Hartwell Auto accommodates urgent repair needs whenever possible. Drivers experiencing sudden mechanical failures or safety issues are encouraged to call or visit their Puritan Avenue shop directly for prompt diagnostic scheduling and rapid turnaround.

Question 5

Is the business licensed, insured, and verified in Detroit, MI?

Accepted Answer

Yes. Hartwell Auto is a fully licensed and insured automotive repair facility. Their professional standing is verified through active memberships and listings with the Detroit Chamber of Commerce, Visit Detroit, and the Michigan tourism bureau.

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