Question 1

What services does the business offer in Charlotte, NC?

Accepted Answer

Yes. Masters Roofing provides a comprehensive range of professional services, specializing in:
* **Complete Roof Replacements:** Installing premium architectural shingles and synthetic underlayment.
* **Leak Diagnostics & Repairs:** Locating and sealing active leaks around chimneys, valleys, and vents.
* **Storm Damage Inspections:** Assessing wind and hail impact to restore structural integrity.

Question 2

Is the business highly rated? (What customer reviews say)

Accepted Answer

Homeowners consistently praise Masters Roofing for their **exceptional cleanup practices**, noting that yards are left spotless. Reviews frequently highlight their **upfront pricing transparency** and the **clear communication** provided by their project managers throughout the roofing process.

Question 3

Where does the business service? (Service areas & neighborhoods)

Accepted Answer

Our dispatch team services the entire Charlotte, NC area, including regular travel to:
* **Ballantyne** and surrounding residential communities.
* **Pineville** and nearby southern suburbs.
* **Matthews** and the greater Mecklenburg County region.

Question 4

Does the business offer emergency services or same-day appointments in Charlotte, NC?

Accepted Answer

Masters Roofing maintains dedicated scheduling slots for urgent situations, such as active leaks or severe storm damage. Their team responds quickly to tarp exposed areas, preventing further interior water damage before executing permanent structural repairs.

Question 5

Is the business licensed, insured, and verified in Charlotte, NC?

Accepted Answer

Yes. Masters Roofing is a fully licensed and insured roofing contractor operating in North Carolina. They maintain comprehensive general liability insurance and workers' compensation, ensuring complete protection for homeowners during every project.

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