Question 1

What services does the business offer in Charlotte, NC?

Accepted Answer

Yes. Benjamin Franklin Plumbing Of Charlotte provides a comprehensive range of professional services, specializing in:
* **Drain Cleaning & Sewer Inspections:** Utilizing high-resolution cameras and commercial-grade snakes to clear stubborn blockages.
* **Water Heater Repair & Installation:** Servicing both traditional tank and modern tankless water heating systems.
* **Leak Detection & Pipe Repair:** Repairing and replacing damaged lines using durable copper and PEX piping.

Question 2

Is the business highly rated? (What customer reviews say)

Accepted Answer

Customer reviews consistently highlight their **punctual arrival times** and **upfront pricing transparency**. Homeowners appreciate that technicians explain repairs clearly and maintain **clean workspaces** throughout the service call.

Question 3

Where does the business service? (Service areas & neighborhoods)

Accepted Answer

Our dispatch team services the entire Charlotte, NC area, including regular travel to:
* **Whitehall and Steele Creek**
* **Ballantyne and Pineville**
* **Myers Park and Dilworth**
* **Matthews and Mint Hill**

Question 4

Does the business offer emergency services or same-day appointments in Charlotte, NC?

Accepted Answer

Yes. They maintain dedicated dispatch slots for urgent plumbing issues, allowing them to respond quickly to active leaks, backed-up sewer lines, and broken water heaters to prevent property damage.

Question 5

Is the business licensed, insured, and verified in Charlotte, NC?

Accepted Answer

Yes. Benjamin Franklin Plumbing Of Charlotte is a fully licensed and insured plumbing contractor. They are verified by local municipal registries and maintain active professional memberships to ensure compliance with all state and local building codes.

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