Question 1

What services does the business offer in Charlotte?

Accepted Answer

Yes. Castro Automotive Llc provides a comprehensive range of professional services, specializing in:
* **Computerized Engine Diagnostics:** Utilizing advanced OBD-II scanners to identify and resolve check engine lights and performance issues.
* **Brake & Suspension Repairs:** Installing high-grade ceramic brake pads, rotors, shocks, and struts for optimal road safety.
* **Preventative Maintenance:** Executing synthetic oil changes, fluid flushes, and belt replacements to extend vehicle lifespan.

Question 2

Is the business highly rated? (What customer reviews say)

Accepted Answer

Yes, local motorists highly praise the shop for its **transparent pricing** and **honest diagnostics**. Reviewers frequently emphasize the **quick turnaround times** and the professional, straightforward communication of the mechanical team.

Question 3

Where does the business service? (Service areas & neighborhoods)

Accepted Answer

Our dispatch team services the entire Charlotte area, including regular travel to:
* **East Forest & MoRA:** The immediate neighborhood surrounding their East Independence Boulevard facility.
* **Matthews:** Serving commuters traveling along the major regional corridors.
* **Cotswold & Plaza Midwood:** Providing reliable automotive care to adjacent residential communities.

Question 4

Does the business offer emergency services or same-day appointments in Charlotte?

Accepted Answer

Castro Automotive Llc accommodates urgent mechanical issues and diagnostic requests through structured daily appointment slots. Drivers experiencing sudden vehicle failures or safety concerns can contact the shop directly for rapid scheduling and efficient diagnostic triage.

Question 5

Is the business licensed, insured, and verified in Charlotte?

Accepted Answer

Yes, Castro Automotive Llc is a fully licensed and insured auto repair facility operating in compliance with North Carolina automotive service standards. They are verified members of the Charlotte Area Chamber of Commerce and are listed in local municipal directories.

Castro Automotive LLC

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