Question 1

What services does the business offer in Abbotsford, BC?

Accepted Answer

Yes. Primo Heat provides a comprehensive range of professional services, specializing in:
* **Furnace Repair & Installation:** Complete diagnostics, heat exchanger inspections, and high-efficiency system replacements.
* **Air Conditioning Services:** Precision cooling system installations, refrigerant leak detection, and seasonal tune-ups.
* **HVAC Maintenance:** Comprehensive system safety checks, filter replacements, and performance optimization.

Question 2

Is the business highly rated? (What customer reviews say)

Accepted Answer

Yes, local homeowners highly praise Primo Heat for their **punctual arrival times** and **transparent pricing**. Reviewers consistently mention that the technicians are polite, explain repairs clearly, and leave the workspace **perfectly clean** after completing their work.

Question 3

Where does the business service? (Service areas & neighborhoods)

Accepted Answer

Our dispatch team services the entire Abbotsford, BC area, including regular travel to:
* **Clearbrook**
* **Matsqui**
* **Sumas Mountain**
* **Whatcom**

Question 4

Does the business offer emergency services or same-day appointments in Abbotsford, BC?

Accepted Answer

Yes, Primo Heat prioritizes urgent heating and cooling failures. They maintain dedicated daily scheduling blocks to accommodate rapid dispatch and same-day diagnostic appointments, ensuring local families are not left without climate control.

Question 5

Is the business licensed, insured, and verified in Abbotsford, BC?

Accepted Answer

Yes, Primo Heat is a fully licensed and insured HVAC contractor operating in British Columbia. They are verified members of the Abbotsford Chamber of Commerce and maintain all required municipal permits and safety certifications.

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